Market insight & role calibration
We align responsibilities, working hours, budget, and experience with the talent available for your role.
SCOUT / DIRECT HIRE PLACEMENT
Have the team structure. Need the right person?
Have HR, payroll, or a team in place? We help you find and onboard the right person.
COMPLETE SERVICE INCLUSIONS
Recruitment & placement
Talent sourcing & candidate outreach
We search our network, job boards, and referrals for people who fit your requirements.
Résumé review & background screening
We review work history, certifications, and relevant experience, with basic credential and background screening.
HR screening & skills evaluation
Technical skills, software proficiency, communication, and working style are assessed before presentation.
Candidate presentation
Receive a full CV, interview notes, a recommendation summary, suggested starting compensation, and availability.
Interview scheduling & coordination
We handle scheduling, reminders, meeting setup, and rescheduling between you and the candidates.
Offer coordination & documentation
We align the start date, compensation, and engagement terms, and prepare the required documentation.
Professional onboarding support
Introduction calls, tool-access coordination, and clear expectations help your new colleague settle in.
Confidentiality & NDA
Candidate confidentiality agreements protect the business information shared during the search.
DIRECT HIRE / YOUR FIRST 90 DAYS
Replacement support.
A money-back option.
The window starts on your contractor’s first working day. Choose replacement support or a refund for an eligible placement, not both.
One free replacement
If a placed contractor does not meet expectations within 90 days, we source one replacement at no additional placement fee.
- Submit the request within 90 days of the original start date.
- Keep the original role scope and requirements unchanged.
- One free replacement is available per placement.
- Replacement presentation follows a reasonable sourcing timeframe.
A placement-fee refund
If you choose not to request a replacement, the following refund schedule applies.
| Timing from first day | Refund |
|---|---|
| Days 1–30 | 40% |
| Days 31–60 | 25% |
| Days 61–90 | 15% |
| After day 90 | None |
When coverage applies
Coverage includes qualifying performance-related departures and voluntary resignations within 90 days that are not caused by client-side issues. It does not cover departures caused by late payment, hostile working conditions, or changes to the role. Selecting a refund ends replacement eligibility. Neither option is available after 90 days.
If no candidate is placed
Scout has no upfront recruitment fee. The placement fee is payable only for a successful hire, under the signed service agreement.
The signed service agreement sets out the applicable eligibility and process.
What you handle after placement
Ongoing payroll and compensation, Philippine government contributions and compliance administration, post-placement agreement management, leave and attendance tracking, and day-to-day HR support remain with your business unless you select additional management support.
Help us keep the search moving
Provide a complete role description, required tools, hours, and reporting structure. Respond to shortlists within five business days and flag changes early. A typical search takes 20–30 business days after activation; specialized roles may take longer.
TAILOR THE SUPPORT
Optional, client-funded additions
These are agreed separately and are not automatically included in the service.
- HMO and health coverage enrollment and premium remittance
- 13th-month pay computation, processing, and disbursement
- Client-directed performance bonus processing
- Additional team engagement budget
Need support after placement?
Our Anchor HR and contractor support service helps an existing team with payouts, documentation, attendance, check-ins, and practical support.
Full DetailsReview the details with us
We’ll send our service one-pager with fees, inclusions, and applicable terms after we understand your needs.
Request service detailsCommon questions
Can the person work US hours?
We establish the required working hours and time-zone overlap when defining the role, then screen candidates against those requirements.
Who owns the work produced?
Work product and deliverables created during the engagement belong to your business, as set out in the service agreement.
What if my needs change?
Tell us as early as possible. We will discuss changes to the role, scope, or level of support and document the agreed next steps.
LET’S FIND YOUR NEXT TEAM MEMBER
Tell us where you
need a hand.
We’ll talk through the role, your workflow, and the right level of support.